One of Windsor Capital Group's very own General Managers was awarded the Hervey Feldman General Manager of the Year Award for 2009.
This week, the western states Embassy Suites Team Members gathered in Portland, Oregon for the latest Brand updates and the evolution of the Key Brand Core Pillars, as well as the Make a Difference Program.
There was a great deal of excitement at Monday evening's Awards Dinner, when one of Windsor Capital Group's very own General Managers was awarded the highest accolades possible:
Hervey Feldman General Manager of the Year Award for 2009
This Award recognizes an outstanding hotel leader who truly makes a difference to their team and their hotel's success. It is reserved for an individual who has demonstrated leadership qualities and excellence at all levels, and is separate from other awards such as Top TQS, which is based purely on a scoring system. It is my pleasure to announce the recipient of this prestigious award was
TIM BILLING, General Manager
Embassy Suites San Luis Obispo
While Tim is both gracious and humble, he is a prolific award winner for his hotel's success in one of the worst economic times in our industry. Additionally, Tim and his team were recognized at the recent WCG Business Meeting in Las Vegas for their 2009 achievements including WCG Best NOI / GOP Performance, WCG Highest RevPar Percentage Change, +2.1%, and WCG Hotel Team of The Year!
Tim, we congratulate you and are very proud of the way you encourage your team to deliver great service, and how you personally emulate that service day-to-day!